> Go! - Guiding Organiser
About Go!
Go! provides secure online administration for ALL Members and Recognised Volunteers. Girl’s data must also be on the system and kept up to date and the census for each year will be administered via Go!
Personal Details – END button
If you have an END button against an active in your record and you cannot edit your information please email the County Membership Coordinator dianeharryman@yahoo.co.uk with your name and membership number and the details so that the record can be corrected.
CRB and Reference Checks
From January 2011 an updated disclosures site will replace the existing site.
The new site will enhance the CRB application process and will also simplify the reference request process. Referee details will be added to the disclosures site as part of the application process, by the applicant, rather than being added to Go!. Reference requests will be sent out automatically from the site to the referee.
Ideally the applicant should add an email address for each referee, as email reference requests are usually returned much quicker than postal reference requests and can be updated much faster. Once all of the recruitment checks are completed, this will be entered on to Go! using a new 'recruitment checks completed' attribute.
All applications made on the disclosures site must contain a registration number, no recruitment check details will be added to Go! unless a registration number is listed against the volunteer on the disclosures site.
When an individual's role is Active-Pending on Go, ID verifiers will be able to log in to the disclosures site to identify which recruitment check is outstanding. This will also include those records where the recruitment checks are complete but the registration number is not present.
New Roles for Existing Leaders and Volunteers
Local Commissioners and Key Users can add or change roles for existing appointments. It is always best to use the membership number when adding or amending roles as this avoids any confusion or duplication of names. For example there is more than one Joan Baker in GirlGuiding UK and using the unique membership number will ensure you appoint the correct person to the role. To add a role for an existing member go to Role Managements and navigate to the unit/level where the new role is to be created. Select the role from the list and enter the individual’s membership number into the box. Then follow the on screen instructions for that role. To change a role. E.g. Leader in Training to Leader, the new role of Leader needs to be created by navigating to the unit via Role Management and creating the new role and the previous role (Leader in Training) ended by setting it to inactive and entereing the end date for the role.
Service Awards
Service Awards are now checked via the Go! system. The County Membership Coordinator produces a report for the Division Commissioner to check on a termly basis. However if you feel that an award is due, Commissioners can email the County Membership Coordinator with the name, membership number and current role of the individual. The County Membership Coordinator will check the record on Go and advise the listed length of service. The length of service is sometimes less that expected and this is often due to either a gap in service or the roles not being correctly recorded on Go. In both cases a list of the dates and details of the appointments held will need to be provided so that these can be entered correctly on Go!
Help with Go!
The “download help” files on the Go system main menu contain information on both the new processes and how to use the system. If you are not sure what needs to be done or how to do it, you may find these files useful. If they don’t answer your queries, you would like some training on the new processes or help with how to use the system please contact the County Membership Coordinator.
Access to the Go! system
If you can’t access the system or are unable to input data please contact the County Membership Coordinator urgently. If you haven’t received a Go! password, visit www.girlguiding.org.uk and click the link to Go! then click the “forgotten Password” link. This should send your password to the email address listed for you on the system. (It is worth checking that the email in the system is correct – if you contact dianeharryman@yahoo.co.uk then this can be checked). If you still don’t receive your password, either email HQ at gosupport@girlguiding.org.uk including your membership number in the email or call 0808 168 1908 (Monday to Friday from 9am to 7pm).
Reminders and Updates for Using the System
- When adding a new individual, please remember to enter their membership status.
- When adding a new role to an individual, please remember to select the right role specialism.
- When adding a new role to an individual, please remember to select the individual’s type as either ‘Girl’ or ‘Volunteer’. (please make sure Young Leaders are added as volunteers)
- If you have an ‘Active’ role but with the ‘end’ icon against it, either means that your role has to be extended (with a ‘valid to’ in the future) or that your role status has to be changed to ‘inactive’. Please contact dianeharryman@yahoo.co.uk to have this corrected.
- If you have created a duplicate record by mistake, please email gosupport@girlguiding.org.uk.
For adult records email confidentialrecords@girlguiding.org.uk for girl records. Please email their Name, Date of Birth, Address and registration number (if known).